Reference

How we handle your account information and payment data

We built this privacy approach around the way you actually use the platform—bKash top-ups, mobile account checks between overs, live-table sessions that run past midnight.

Account dataPayment recordsDevice logsSupport requestsSession history

View Lobby Read FAQ

PRIVACY QUESTIONS

Where to ask about your data and account settings

If you want to know what information we hold, request deletion, or update your consent preferences, reach us through live chat during Bangladesh evening hours, email the address below with your account number, or check the privacy section inside your account dashboard. The team replies to data requests within a few business days and can confirm what's stored, what's shared with payment providers, and how long records are kept.

What this policy covers and where it applies

8 bd Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

This privacy policy describes how 8 bd collects, stores and uses the information you provide when you register an account, deposit via bKash or Nagad or Rocket, place bets on cricket markets or live casino tables, withdraw winnings, or contact support. We collect your mobile number

1
and payment-method identifier when you top up your wallet, your device and IP data when you log in, and your session timestamps when you browse the sportsbook or slot lobby. We use this information to process deposits and withdrawals, verify your account for anti-fraud checks, send
2
you transaction confirmations and promotional messages where you've opted in, and respond to your support queries. We do not sell your personal data to third parties. We share payment details with the bKash, Nagad and Rocket gateways that clear your transactions, and we share betting data
3
with the sports-odds and live-casino providers that settle your wagers. All data handling is subject to the jurisdiction and data-protection rules that apply in the regions where the service is available; access depends on your local law and eligible regions. You can request a copy of
4
your data, ask us to delete your account, or withdraw marketing consent by contacting support through the channels listed on this page. Data is retained for the period required by financial record-keeping rules and then deleted. Session logs and device fingerprints are kept for fraud prevention;
5
once an account closes and the retention window expires, we remove personal identifiers. If you have questions about how we handle your information, the support team can walk you through what we store and how to request changes.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA PRACTICES

How we secure your information and respect your choices

Account passwords are hashed before storage, payment API calls to bKash and Nagad run over encrypted channels, and session cookies expire after inactivity so a shared device won't leave your wallet open. We log device identifiers and IP addresses for fraud checks but strip personal identifiers from analytics aggregates. You control whether we send you promotional messages, and you can ask for a data export or full account deletion at any time.

Encryption and hashing

Your login credentials are hashed with a one-way algorithm so even our database admins can't read your original password. Payment tokens sent to bKash, Nagad and Rocket gateways travel over TLS-encrypted connections, and session cookies carry a secure flag that blocks transmission over unencrypted links.

Third-party sharing

We pass your mobile number and transaction amount to the payment gateway you choose—bKash, Nagad or Rocket—so they can authorize the top-up. We send bet details to the sportsbook and live-casino providers that settle your wagers. We do not sell contact lists or browsing data to marketing brokers.

Retention and deletion

Transaction records are kept for the period required by financial audit rules, typically a few years. Session logs and device fingerprints are retained while your account is active and for a fraud-monitoring window after closure. Once retention expires, personal identifiers are purged from backups.

Your rights

You can request a JSON export of your account data, ask us to delete your profile and transaction history after the legal retention period, or withdraw consent for promotional SMS and email. Contact support with your registered mobile number to start any of these requests.

Privacy policy questions we hear most often

We collect your mobile number, date of birth to verify age eligibility, preferred currency, and device identifiers when you create an account. When you deposit via bKash, Nagad or Rocket, we store the transaction ID and amount for withdrawal verification and financial record-keeping.

Deposit and withdrawal records are retained for the period required by financial audit rules, usually several years. Bet history and game-session logs are kept while your account is active and for a monitoring window after closure, then personal identifiers are removed from archives.

Yes. Contact support with your registered mobile number and request account closure. We'll delete your profile and personal data once the legal retention period for financial records expires. Transaction summaries required by audit rules are kept in anonymized form.

We share your mobile number and transaction amount with bKash, Nagad and Rocket when you deposit or withdraw. We send bet details to the sportsbook and live-casino providers that settle wagers. We do not sell your contact information or browsing history to marketing companies.

Log into your account dashboard, tap settings, and toggle off promotional SMS or email consent. You can also reply with an opt-out keyword to any marketing message, or contact support to withdraw consent immediately.

This page outlines the main categories—account details, payment records, session logs, device data and support queries. For a detailed breakdown, contact support and request a copy of your account data; the export includes field names and retention periods.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoAbout Us InfoSlot Revamp

How we handle your account information and payment data

Where to ask about your data and account settings

How we secure your information and respect your choices

Encryption and hashing

Third-party sharing

Retention and deletion

Your rights

Privacy policy questions we hear most often

01 What personal information does 8 bd collect when I register?

02 How long does 8 bd keep my transaction and betting history?

03 Can I ask 8 bd to delete my account and all my data?

04 Does 8 bd share my information with third parties?

05 How do I stop receiving promotional messages from 8 bd?

06 Where can I read the full list of data we collect and how it's used?

Privacy Policy

Related pages

Related pages